We are open to serve you during the Covid-19 Pandemic!

Covid-19 Protocols:

*Masks are required while inside our hospital.*

In order to keep everyone safe we have instituted the following protocols and services:

  • Curbside Service
  • Drop-Off Appointments
  • Telemedicine Appointments (for established patients only).
  • Enhanced Cleaning- Our cleaning protocols have always been robust, and we have increased our cleaning even more to protect our clients, patients, and staff.
  • Hand sanitizer is available throughout our hospital for you to use during your visit. If you can’t find any, please ask, and we will get it for you.
  • We have limited the number of people present in our hospital at a given time.

Please reschedule your appointment if you have a pending Covid-19 test or if in the past 10 days you have:

  • Tested positive for Covid-19
  • Had a fever, sore throat, or flu-like symptoms
  • Traveled or been in contact with someone with Covid-19

We appreciate your patience and cooperation in keeping everyone safe and healthy!

Our Veterinary Team

We pride ourselves on having an outstanding team. Each member is friendly, knowledgeable, and passionate!

Meet Our Doctor

Dr. Alexandra Moore

Founder & Medical Director

Dr. Alexandra Moore is the founder and medical director of Monte Vista Animal Hospital. She is here five days a week, providing best-in-class medical, preventative, and surgical care. Dr. Moore strives to build meaningful and lasting relationships with clients and patients by putting in extra time and attention and treating each one like family. Dr. Moore recalls that when growing up, the local veterinarian was a part of the family, a person whom you trusted and respected. They knew not only your pet’s birthday but yours as well. Dr. Moore has had a life-long dream of continuing this personalized care and sense of community for pets and their families.

Dr. Moore is a 3rd generation native Reno Nevadan. She is a proud graduate of the University of Nevada, Reno, and Washington State University College of Veterinary Medicine. Dr. Moore holds a bachelor’s degree in Biology with distinction, a minor in psychology, and a Doctor of Veterinary Medicine degree, and is a dean’s list and WICHE recipient. Upon graduating from vet school in 2012, Dr. Moore quickly climbed the ranks, becoming Senior Associate Veterinarian for a well-respected, local integrative practice in Reno. Throughout her career, Dr. Moore has given educational talks to the community and has donated her professional skills to help shelter pets. She has a passion for dentistry and has completed advanced dentistry training from the Illinois College of Veterinary Medicine, UC Davis School of Veterinary Medicine Center for Continuing Professional Education, the Veterinary Dental Forum, and the American Veterinary Dental College.

When not caring for her patients and clients, Dr. Moore loves spending time with her family (so much so that she talked her mom into being her hospital administrator), exploring this beautiful region, and cooking for friends and family with fresh ingredients from her garden. Dr. Moore is married to her best friend, Adam. They have two delightful children, August and Greta, a loyal Pudelpointer Ellie, and eight sassy chickens.

Additional Credentials & Accreditations:

  • USDA APHIS National Veterinary Accreditation
  • Vet-Stem (stem cell therapy)

Professional Organizations & Active Memberships:

  • American Animal Hospital Association
  • American Veterinary Medical Association
  • Nevada Veterinary Medical Association
  • American Veterinary Dental Society
  • Foundation for Veterinary Dentistry
  • Veterinary Information Network
  • Golden Key International Honour Society
  • Honor Society of Phi Kappa Phi

Meet Our Team


Gail Hamilton

Hospital Administrator

Gail Hamilton is the Hospital Administrator for Monte Vista Animal Hospital. Gail works seven days a week, creating and fostering a supportive, efficient, and happy environment for our clients, patients, and staff. Gail comes from a background in human medicine, having worked for 40+ years building and managing medical and dental practices.

Gail is a graduate of the University of Nevada, Reno, and holds a bachelor’s degree in Human Development and Family Studies with a minor in Finance. She has completed many hours of advanced training in management and human resources and is passionate about helping others. Throughout her career, Gail has been a Court Appointed Special Advocate for Abused and Neglected Children, an educator for the Women’s Financial Information Program, and a board member for the Care Chest of Sierra Nevada.

Gail has been an integral part in the formation of Monte Vista Animal Hospital since its inception. We are so lucky to have her expertise and leadership. Gail strives to provide our clients with the best experience possible through open communication, caring, and curating a world-class team. One of Gail’s greatest joys is interacting with people and ensuring the best possible experience for our patients and clients. Please feel free to contact Gail with any questions or concerns at any time.

Gail is a 2nd generation native Nevadan. She enjoys travel, reading, cooking, and spending time with her family. Gail has three grown children and six grandchildren, all of whom make her proud every day.


Michelle Clifford

Operations and Finance Administrator (Jill of all trades)

Michelle graduated from California State University, Sacramento. She prides herself in empathizing with the needs and wants of the patients and the clients and understanding the desire to help make the patients feel better when they do not feel well. In her free time, she enjoys hanging out with her husband and two pugs. She also enjoys daily exercise, cooking, and baking.


Ashley Verrier

Licensed Veterinary Technician

Ashley has been practicing for over 8 years. She attended school at Truckee Meadows Community College, completing the Veterinary Technician Program. She prides herself in being the voice her patients’ don’t have. They can’t tell us what’s wrong, it is up to us help them. She treats every pet like her own and truly grows a bond with each and every animal. In her free time, she spends time with her husband, Alex, and son, Caiden. They enjoy going camping, swimming, off-roading on their ATV.


Jessica Raffelson

Licensed Veterinary Technician

Jessica attended the University of Nevada, Reno and has been in the veterinary field for 3 years. She prides herself in not only treating the patients and taking care of them but also in making sure the owner is taken care of and confident in the care she gives them. In her free time, she spends as much of her time outside when the weather is nice whether it’s hiking or some picnics, baking, and making little craft projects for her friends.


Nicole Jacinto

Veterinary Assistant
Nicole has been in this field for close to 6 months. She attended Truckee Meadows Community College. She prides herself in expanding her education to provide the best care for every patient and supply helpful information to their owners. It is important for her to assist patients and reward them with cuddles. In her free time, she practices yoga and rock climbing. She enjoys exploring with her family and her puppy.


Brooke Chambers

Veterinary Assistant

Brooke has been in this field for almost 3 years. She attended Mira Costa College and Pima Medical Institute. She prides herself in treating every patient like they were her own pet. She loves getting to know both the animals and their owners as well as making sure they know they are being well cared for. It is important for her to continue learning every day and passing along that knowledge to pet owners. In her free time, she loves drawing, hiking, and snowboarding.