Frequently Asked Questions
There is no question too big or too small for our veterinary team. We have provided some answers to our most common questions.
What are the Hospital hours?
Monday – Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 2:00 pm
We are also closed on most major holidays.
Please call us at 775-870-1800 for any questions regarding our schedule.
What forms of payment do you accept?
Cash, checks, all major credit cards, and CareCredit.
At what age can I have my pet spayed or neutered?
How long do the sutures stay in after my pet's surgery?
Do you board pets?
Do I need to have an appointment?
Yes, patients are seen by appointment only.
The only exception is in the event of an emergency. Clients will need to call into the hospital to discuss care options, click here schedule an appointment.
Can I make payments?
What is the pre-anesthetic blood screening?
Is it a good idea to let my pet have at least one litter?
What are your kennels like?
Is the anesthetic safe?
Today’s modern anesthetic monitors have made surgery much safer than in the past. We do a thorough physical exam on your pet before administering anesthetics, to ensure that a fever or other illness won’t be a problem. We also tailor the amount and anesthetic used to your individual pet, taking into account their specific health needs. The handout on anesthesia explains this in greater detail.
Pre-anesthetic blood testing is important in reducing the risk of anesthesia. Every pet needs blood testing before surgery to ensure that the liver and kidneys can handle the anesthetic. Even apparently healthy animals can have serious organ system problems that cannot be detected without blood testing. If there is a problem, it is much better to find it before it causes anesthetic or surgical complications. Animals that have minor dysfunction will handle the anesthetic better if they receive IV fluids during surgery. If serious problems are detected, surgery can be postponed until the problem is corrected.
We offer three levels of in-house blood testing before surgery, which we will go over with you when you bring your pet in. Our doctors prefer the more comprehensive screen, because it gives them the most information to ensure the safety of your pet. For geriatric or ill pets, additional blood tests, electrocardiograms, or x-rays may be required before surgery as well.
It is important that surgery be done on an empty stomach to reduce the risk of vomiting during and after anesthesia. You will need to withhold food for at least 8 to 10 hours before surgery. Water can be left down for the pet until the morning of surgery.
Will my pet be in pain?
For dogs, we may recommend an oral anti-inflammatory the day after surgery and several days after to lessen the risk of discomfort and swelling. We use newer medications, which are less likely to cause stomach upset and can be given even the morning of surgery.
Because cats do not tolerate standard pain medications such as aspirin, ibuprofen, or Tylenol, we are limited in what we can give them. Recent advances in pain medications have allowed for better pain control in cats than ever before. We administer a pain injection 10 minutes prior to surgery. After surgery, pain medication is given on a case-by-case basis. Any animal that appears painful will receive additional pain medication.
We use narcotic patches for some surgeries in dogs as well. The cost will depend on the size of the dog. Injectable pain medications may also be used after surgery on both dogs and cats. Providing whatever pain relief is appropriate is a humane and caring thing to do for your pet.
Will my pet have stitches?
What other decisions do I need to make?
While your pet is under anesthesia, it is the ideal time to perform other minor procedures, such as nail trims, ear cleaning, anal sac expressions, or implanting an identification microchip. If you would like an estimate for these extra services, please call ahead of time. This is especially important if the person dropping the pet off for surgery is not the primary decision maker for the pet’s care.
When you bring your pet in for surgery, we will need 5 to 10 minutes of time to fill out paperwork and make decisions on the blood testing and other options available. We typically perform all planned surgeries in the morning to allow ample time for your pet to recover safely under our supervision and be returned home to your care in the afternoon. When you pick up your pet after surgery you can also plan to spend about 10 minutes to go over your pet’s home care needs.
We will call you the night before your scheduled surgery appointment, to confirm the time you will be dropping your pet off and to answer any questions you might have. In the meantime, please don’t hesitate to contact us with any questions about your pet’s health or surgery. We will call the day after surgery to ensure your pet is doing well and answer any questions you may have.